Faq and help
❓ Frequently Asked Questions (FAQ)
1. Are your watches and perfumes original?
Yes, we only sell 100% authentic and original watches and perfumes sourced from trusted suppliers.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery in most areas of Pakistan for customer convenience and trust. We Required 50% Advance Payment.
3. How long does delivery take?
Delivery usually takes 3 to 5 working days, depending on your location.
4. Can I return or exchange a product?
Yes, we offer returns or exchanges in case of damage, wrong item, or genuine issue. Please contact us within 24–48 hours of receiving your order.
5. How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment.
6. Do you have a physical store?
Currently, we operate online only, but we are working to expand in the future.
7. Are your perfumes long-lasting?
Yes, we carefully select premium and long-lasting fragrances for our customers.
🆘 Help & Support
If you need any help, feel free to contact us anytime. We are always here to assist you.
📩 Customer Support:
- Email: luxurycartonline@gmail.com
- WhatsApp: +923244886904
⏰ Response Time:
We usually respond within 24 hours.